Data controller

The controller is Symbol Consulting DMCC, located at Swiss Tower, 34th floor, Cluster Y, Jumeirah Lakes Towers (JLT), Dubai, United Arab Emirates (P.O. Box 390135). You can reach us through the Contact page.

What data we process and why

• Contact data you provide (name, email, message) so we can respond to your enquiries.
• Browsing data (IP address, device type, pages visited) to operate the site, keep it secure and produce aggregate statistics.

We do not sell personal data and do not use it for automated decisions with legal effects.

Legal basis and applicable framework

We process data on the basis of your consent, our legitimate interest in operating the site and, where relevant, compliance with legal obligations. We apply standards equivalent to the EU General Data Protection Regulation (GDPR) for visitors from the European Economic Area, and we recognise the local frameworks of our markets: in Uruguay, Law No. 18,331 on the Protection of Personal Data (and its supervisory authority, the URCDP); in Panama, Law 81 of 2019 on personal-data protection. Data is also processed in the controller’s jurisdiction of registration, the United Arab Emirates.

Your rights

You may request access to, rectification, erasure, restriction or portability of your data, and you may object to processing or withdraw your consent at any time. To exercise these rights, write to us via the Contact page. You may also lodge a complaint with the competent supervisory authority in your country.

Providers and transfers

We use hosting, content-delivery-network and email providers that may process data on our behalf. We enter into the relevant data-processing agreements (DPAs) with them and require appropriate safeguards for any international transfer.

Cookies

This site uses technical cookies necessary for its operation and, subject to consent, measurement cookies to understand usage in aggregate. On arrival, a cookie-consent notice lets you accept, reject or configure non-essential cookies. You can change your choice at any time from the same settings panel. Technical cookies do not require consent because they are strictly necessary.

Retention

We keep data only for as long as necessary for the purposes described or as required by applicable law, after which we delete or anonymise it.